Call scripts

Cold call script for manufacturing suppliers

Manufacturers fear downtime and single-source risk. Offer to be the backup, not to rip out their main supplier.

The scenario

The script

You call a plant or procurement manager to become a second-source supplier for a critical part.

YouHi Andrea, it's Marco from [your company] Components. I'll be direct — I supply the same class of parts you run on line two, and I'm calling plants that are single-sourced on them. Are you dual-sourced there?
ProspectNo, we buy that from one supplier.
YouThat's the risk I'd flag — if they slip, your line stops. Has a supply delay ever cost you a production day?
ProspectOnce last year, and it hurt.
YouThen a qualified backup is cheap insurance. Let me send samples and lead times, and if they pass QC you've got a second source without changing your primary. Fair?
ProspectSending samples, sure — I'll have QC look.
YouGreat — samples out this week with a spec sheet and lead times, and I'll follow up once QC's seen them.
ProspectWorks. Send them over.

Make it land

  • Lead on single-source risk — it's the fear procurement managers can't ignore.
  • Recall a real downtime cost; a lost production day makes the risk concrete.
  • Position as a qualified second source, not a rip-and-replace.
  • Offer samples and lead times; manufacturers trust QC, not sales talk.

If they push back

'We're happy with our current supplier.' — 'Good — keep them primary. I just want to be qualified as backup so a delay never stops your line.'

How Tepio helps you run it

Tepio keeps each plant's parts, suppliers and past issues on the card, so you open on the exact single-source risk worth flagging.

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