Call scripts
Cold call script for commercial cleaning services
Everyone has cleaners; the pain is inconsistency and no-shows. Lead there and offer a no-cost walk-through quote.
The script
You call an office or facilities manager to win a cleaning contract, leading on reliability.
YouHi Federica, it's Marco from [your company] Cleaning. I know you already have cleaners, so one honest question — do they ever miss days or cut corners, or are they rock solid?
ProspectMostly fine, but they've skipped a couple of evenings lately.
YouThat's the exact thing we build around — same team, every scheduled slot, with a check-in you can see. When they skip, who ends up dealing with the complaints?
ProspectMe, unfortunately. It's not my job but it lands on me.
YouThen let me at least be your backup quote. I'll walk your space for 15 minutes and give you a fixed price and a reliability guarantee — you keep it on file even if you stay put.
ProspectA quote can't hurt. Come take a look.
YouGreat — Wednesday morning I'll walk the office and email a fixed quote by end of day.
ProspectWednesday works.
Make it land
- Lead on reliability and missed days — that's the real pain, not price.
- Surface who deals with the fallout; the manager personally feels the no-shows.
- Ask to be the backup quote, not the switch — low pressure, easy yes.
- Offer a walk-through for a fixed price; specific quotes beat rate cards.
If they push back
'We're locked into a contract.' — 'No problem — I'll quote now so when it's up for renewal you already have a reliable alternative in hand.'
How Tepio helps you run it
Tepio keeps each site's contract end date and past complaints on file, so your cleaning call lands right as they're fed up or up for renewal.
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