Call scripts
Cold call script to confirm an appointment
A confirmation call is a chance to re-sell the value, not just verify the calendar. Remind them why it's worth showing up.
The script
You call a day before a booked meeting to reconfirm and reduce the chance of a no-show.
YouHi Laura, it's Diego from [your company] — quick one, just confirming our 15 minutes tomorrow at 11. Still good on your end?
ProspectYes, should be fine.
YouGreat. To make it worth your 15 minutes, I'll come ready with a quick look at how a team your size cut prep time — is there anything specific you want me to cover?
ProspectMaybe how new reps get up to speed.
YouPerfect, I'll build the walk-through around onboarding reps then. I'll send a calendar reminder for 10:45 so it's on your radar.
ProspectThanks, that helps.
YouSee you at 11 tomorrow, Laura — if anything comes up, just reply to the invite and we'll move it, no problem.
ProspectWill do, talk tomorrow.
Make it land
- Reconfirm the value, not just the slot — remind them what they'll get.
- Ask what they want covered; personalizing raises their commitment to attend.
- Send a same-day reminder tied to the confirmation call.
- Offer an easy reschedule path so a conflict becomes a move, not a no-show.
If they push back
'Actually, tomorrow's gotten busy.' — 'No problem at all — rather than cancel, want to slide it to Thursday same time? I'll keep the prep ready for you.'
How Tepio helps you run it
Tepio surfaces tomorrow's booked calls in your deck with the notes you saved, so confirmation calls are fast and specific.
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